HOW IT WORKS
One path, from first question to reviewed delivery.
Low-risk inquiry stays separate from confidential operational work. Aviation judgment, source currency, scope, and pricing each sit behind a human gate — not an algorithm.
- 1
Tell us the shape of the operation
Email your name, company or operator, general operator status, broad area of interest, aircraft count or range, and desired timing. That’s it. Don’t email certificate numbers, inspector names, employee information, accident or enforcement material, hazard reports, or manuals at this stage — there’s no reason for that material to travel before terms are in place.
- 2
A person reads it
Neil Schnaak reviews every inquiry personally to determine fit, urgency, any conflict with existing clients, and whether there’s capacity to do the work properly. No automated quote, no compliance determination, no algorithm deciding whether you’re a fit.
- 3
Terms before documents
Before any operational material changes hands, we settle confidentiality, where material is stored, who can access it, how long it’s kept, when it’s deleted, how AI tooling is and isn’t used, and what Neil is responsible for reviewing. In writing, before you send anything sensitive.
- 4
Current sources checked before drafting
Regulations move. Before work begins, we pull directly from official FAA sources, check what’s changed, and record what was retrieved and when. That evidence comes with your deliverable — so if a reviewer asks what your program was built against, there’s an answer.
- 5
Where you actually stand
You get a structured picture of the current state: what applies to your operation and what doesn’t, a complexity profile, which of your other controlled documents this will touch, where the gaps are, and an honest list of what’s still unresolved. Neil approves it before it reaches you.
- 6
Scope and price, agreed before work starts
Nothing is auto-quoted or auto-sent. Connected-document work is called out explicitly and priced separately — never quietly folded into the invoice.
- 7
Build
Approved templates, verified sources, and structured data make drafting faster. Your sensitive material stays segregated throughout. Speed comes from the tooling; the judgment doesn’t.
- 8
Neil reviews it, then you receive it
Nothing reaches you without Neil approving the aviation substance. Delivery includes the reviewed work, the implementation actions that belong to you, the source evidence behind it, and a written record of what is and is not included.
